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Agronomic Services — Bar-code Shipping Labels — User Help

Purpose To provide clients with the option to be notified when their samples (soil, plant tissue, waste, solution or nematode) arrive at the Agronomic Division laboratory
  1. From the Agronomic Division home page, select "Bar-code shipping labels." First-time users: Set up an account by selecting “Create or Access Account & Print Bar-code Labels” and then selecting the "Create an Account" option. Provide an e-mail address and keep a record of the assigned “Customer ID” for future use.
    Return users: Log in by entering the assigned "Customer ID" and the e-mail address you registered with. Click the "Login" button.
  2. Enter sample type, desired shipping method and the number of labels (10 or fewer) you want to print.
       NOTE: The Agronomic Division recommends that you ship samples by private carrier (UPS, FedEx, DHL or personal delivery). If you do this, you should choose "Other Delivery" as opposed to "Standard Mail." The destination address differs depending on your choice. After making your selections, click the "Print Shipping Label(s)" button.
  3. Print address labels with bar codes on 8.5×11 paper by choosing the “Full Page shipping label” Format option. If you purchase adhesive, Avery-brand package labels (5160, 5161, 5162, 5163, 5260, 5261 or 5262), you can print smaller labels that have only the bar code on them. After selecting the desired label format, click the "Save/Print Shipping Labels" button.
    Note about label alignment problems: Newer versions of Adobe Reader (8 & 9) modify text layout by default so that it does not align correctly on labels. To fix this problem, you must change the settings in the "Page Handling" section of the print screen. Set "Page Scaling" to "None"; uncheck "Auto-Rotate and Center"; uncheck "Choose paper source by PDF page size".
  4. If you print the full-page address labels, cut them in half and save the lower portions for your records. Tape the address and bar-code portion securely to your shipping box. If you print bar-code labels without addresses, affix one to the addressed side of each shipper.
  5. Mail/ship your packages. Packages that arrive at the Agronomic Division loading dock will be scanned during normal work hours Monday–Friday.
  6. Track the arrival of your package by a) checking for your e-mail notification or b) selecting the "Track Arrival of Bar-code-labeled Shipments" option from the Agronomic Division's website.
Additional User Information
  1. To log in to the bar-code application, you must use your personal "Customer ID" number in combination with your registered e-mail address. If your e-mail address changes, log in and select the "Edit my Account" link, which will give you the option to enter the new e-mail address.
  2. You will be able to see a list of every label you have created by selecting the "Track Arrival of Bar-code-labeled Shipments" option. Each label will remain in your list for one calendar year from the date it is created.
  3. You can also check the status of your shipments via any hand-held device that has a mobile Web browser (e.g., cell phone or PDA).
Some Limitations
  1. If you print multiple labels at one time, they must all be of the same type (e.g., all soil or all plant tissue).
  2. All labels printed in one batch must have the same sample description (whatever is meaningful to you: e.g., crop, field location, problem notes).
  3. Only 10 labels can be printed at one time, and by default, these will always be the first 10 labels on the type of sheet specified.
  4. Labels are intended for immediate use and should not be printed in bulk and saved. If printed and not used, labels become void after one year.
  5. You cannot register as a user or create labels from a device with a mobile Web browser.
  6. You will not receive your actual report via e-mail. You still have to visit the Agronomic Division home page, select "Find Your Report" and search the PALS site for your report.

Last Update September 20, 2011



NCDA&CS Agronomic Services Division, Colleen M. Hudak-Wise, Ph.D., Director
Mailing Address: 1040 Mail Service Center, Raleigh NC 27699-1040
Physical Address: 4300 Reedy Creek Road, Raleigh NC 27607-6465
Phone: (919) 733-2655; FAX: (919) 733-2837