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Food & Drug Protection Division

Consumer Complaints

The Food and Drug Protection Division investigates consumer complaints as they relate to the various laws enforced by the division.  Consumers with complaints or concerns about any food, drug, cosmetic, medical device, pesticide product, commercial animal feed or pet food, or antifreeze product should contact the division as soon as possible.  Just click on the appropriate key contact for the product(s) in question.


Key Contacts

Food Complaints:

Joan R. Sims , Food Compliance Supervisor
Telephone (919) 733-7366
FAX (919) 733-6801
EMAIL: Joan R. Sims

Drug Complaints:

Daniel L. Ragan, Drug Administrator
Telephone (919) 733-7366
FAX (919) 733-6801
EMAIL: Daniel L. Ragan

Animal Feed Complaints:

George R. Ferguson, Feed Administrator
Telephone (919) 733-7366
FAX (919) 733-6801
EMAIL: George Ferguson

Antifreeze Complaints:

Ron Willett, Laboratory Manager/State Chemist
Telephone (919) 733-7366
FAX (919) 733-6801
EMAIL: Ron Willet



NCDA&CS Food & Drug Protection Division, Audrey Pilkington, Director
Mailing Address: 1070 Mail Service Center, Raleigh NC 27699-1070
Physical Address: 4000 Reedy Creek Road, Raleigh NC 27607-6465
Phone: (919) 733-7366; FAX: (919) 733-6801