Our Mission
Agronomic Services is a division of the North Carolina Department of Agriculture & Consumer Services. Our mission is to provide all North Carolina residents with diagnostic and advisory services that increase agricultural productivity, promote responsible land management and safeguard environmental quality.
Agronomic Building is ...
Agronomic Services is building a new, freestanding sample receiving warehouse. During the construction phase, the loading dock may be unavailable for sample drop-off. Please drop off samples at the main lobby if the loading dock is closed.
FAQ's
USPS: Address shipments to our mailing address at 1040 Mail Service Center, Raleigh, NC 27699. Since all USPS mail goes to a sorting center before being distributed to our facility, expect USPS shipments to take 1-2 additional days to arrive at Agronomic Services. Note that USPS does not deliver to our physical address.
UPS or FedEx: Address shipments to our physical location at 4300 Reedy Creek Rd, Raleigh, NC 27607.
In person: Samples can be delivered on the loading dock at 4300 Reedy Creek Rd, Raleigh, NC 27607 from 7 a.m. to 3 p.m.; Monday-Friday except for state holidays.
By Courier: Many NCSU County Extension offices offer a courier service to deliver samples to the Agronomic Division. Contact your County Extension office to inquire if this service is available in your county. Please note that NCSU Extension is a third party organization and is not affiliated with NCDA&CS. The date that you drop off samples at these locations is not the date that they are received by the Agronomic Services labs.
- Check: Include a check with your samples and submission form(s). Make checks payable to NCDA&CS.
- Credit card (Visa or Mastercard):
- Pay online: After your report is complete, create or log in to your PALS account to pay for reports.
- Pay by phone: Contact the accounting dept at (919) 664-1600, option 3.
- Escrow: If you submit samples multiple times per year or submit in large quantities, contact the accounting department to set up an escrow account.
Note: Reports are not released until paid in full.
When your results are complete, you will be sent a notification via email. Keep an eye on your inbox as well as your spam box (just in case). The sender name will be Agronomic LIMS and the subject line will say "Agronomic Test Results". The email will contain a link to our PALS website where you can view and download your report as a PDF or CSV file.
Your PALS # is your unique client account number. You will be assigned a PALS # when you first submit samples to one of the Agronomic Services' labs. If you want to know what your PALS account # is, you can find it by doing a quick search for your name on PALS. Your PALS # is displayed in parentheses following your name and address.
This is the date when samples arrived at the Agronomic Services building located at 4300 Reedy Creek Rd. Raleigh, NC 27607.
Factors affecting your delivery time:
- NCSU Cooperative Extension offices and Ace Hardware stores are third party locations. Your received date is NOT based on when you drop them off at these locations. The received date is when their courier delivers them to the Agronomic Services Lab.
- Samples shipped by UPS or FedEx are delivered directly to the Agronomic Services loading dock.
- Samples shipped by USPS are NOT. Packages are delivered to the NC Mail Service Center and then distributed to the specific location. This adds 2-3 days to package delivery at Agronomic Services building.
Approximate turnaround times are listed on the PALS customer portal. If you want to know the exact date the report will available, log in to your account, note the received date for the sample (s), and enter this date in the Estimate Turnaround Time tool. If the time frame that the turnaround estimator has given you is past and your report is still not listed, please call the office or contact the Lab Director or Agronomist.
NOTE: If your sample has not completed the check-in process, it will not show up in PALS. This does NOT necessarily mean it is not at the lab. During peak soil and nematode sampling season (Dec. 1 - March 31), samples may not be checked in for several weeks. Plant, waste, solution and soilless media samples are checked in within 24-48 hours of receipt at the Agronomic Division--if they are not listed in PALS within that time period, please contact the PWSM Lab Director or Agronomist.
If you are in Raleigh:
Come to the loading dock at 4300 Reedy Creek Road (Eaddy Building). There is a black cabinet on the dock that holds all submission forms as well as soil and nematode sample boxes.
*If you need a large amount of soil/nematode sample boxes, plant envelopes or forms, please contact the Division first and schedule a pickup.
Outside of Raleigh:
Contact your county North Carolina Cooperative Extension Office. They keep some supplies on hand for distribution to clients.
Please visit the following page for guidelines about tours.
